Every company wishes to be successful in their business. In order to succeed in a business, a company must have a strong and trusting relationship with their customers. In this technology-driven era, Microsoft developed a cloud-based tool Dynamic 365 to …
We have launched a couple of FREE courses on Dynamics 365. this course will give you a really good introduction to Dynamics 365 customer engagement ( previously Customer Engagement(CRM)). You can access it from Magnifez Dynamics 365 Academy or Magnifez …
Course Objective This course is for Microsoft Dynamics 365 CRM developers who want to polish their development skills on advanced concepts. The course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics 365 CRM, with focus …
What is Accounts in Dynamics CRM Accounts in Dynamics CRM are businesses or organizations that your organization dealing with during business. Who all can be an Account? Vendors | Partners | Investor | Influencer | Reseller | Competitor | Customer https://www.youtube.com/watch?v=QTjVoSLJcLA …
Who is your Customer? Customers have different definition in different environments and in different CRM systems. In an xRM environment like Dynamics CRM customers can be any of the following: Vendors Employees Recruiters Students Patients Suppliers https://www.youtube.com/watch?v=K2PR_6wpjwQ Entities Used for …