In this article, we will explain how to develop plugins in Dynamics Customer Engagement(CRM) 2016. Plugins are basically used to extend the standard behaviour of Dynamics Customer Engagement(CRM) application. The next article Register Plugin using Plugin Registration tool explains how …
Who is your Customer? Customers have different definition in different environments and in different CRM systems. In an xRM environment like Dynamics CRM customers can be any of the following: Vendors Employees Recruiters Students Patients Suppliers https://www.youtube.com/watch?v=K2PR_6wpjwQ Entities Used for …