Free Course On Microsoft Dynamics 365 Customer Engagement (CRM)
We have launched a couple of FREE courses on Dynamics 365. this course will give you a really good introduction to Dynamics 365 customer engagement ( previously Customer Engagement(CRM)).
You can access it from Magnifez Dynamics 365 Academy or Magnifez YouTube channel or you can watch the 5 chapters right here as well.
Chapter 1: Introduction to Dynamics 365 Customer Engagement(CRM)
Chapter 2:
Start Working with Dynamics 365 Customer Engagement(CRM)
Chapter 3: Working with Customer records – Accounts and contacts.
Chapter 4: Working with Leads and Opportunities
Chapter 5: Order Processing on Dynamics 365 Customer Engagement