Functional Training – Microsoft Dynamics Customer Engagement ( CRM)
Dynamics 365 Functional Training offers detailed and interactive information on how to develop extensions for Microsoft Dynamics 365 Customer Engagement, with a focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of several Common Platform Operations, on how to query and execute these operations, as well as on developing a concise understanding of business process implementation and workflows. In addition, the course describes how to use Plug-ins, application event programming, client extensions, and web resources.
The demand for certified Dynamics CRM consultants is higher in the market. 2-3 years experienced Dynamics CRM functional consultant can earn as much as $70k-90k on an average. This course on Dynamics CRM Sales will help you with the following job roles:
- Sales and Marketing
- Dynamics CRM Functional Consultant
- Quality Analysts/ Testing Professionals
- IT Business Analysts
- Pre-sales Consultants
- IT Manager
Total duration: 20 hours
Prerequisites for Dynamics 365 Functional Training
- Basic computer knowledge.
- Basic idea on Sales, Marketing and Customer Service business
- Passion to learn a new technology.
- Access to Dynamics 365 account (cloud or on-premise).
The ideal candidates for this training are, but not limited to, the following:
- Anyone associated with CRM or customer relations management or customer relations associate.
- IT Administrator and IT support.
- Infrastructure, Systems Architect CIO.
- Software Release Manager.
- Technical Instructor teaching any certified Microsoft and other IT related course.
- IT consultant, covering a range of Microsoft development and server technologies.
- Network Administrator / Developer.
- Anyone in the field of IT
- tech / M.tech Graduates/MCA holders
About Magnifez Academy
Magnifez Academy, a subsidiary of Magnifez technologies, providing learning solutions to individuals and corporate on cutting technologies. As part of the service offering, Magnifez Academy is focused on delivering online and classroom training on Dynamics 365 and other related technologies. We have delivered training for candidates from over 30+ countries and for 20+ corporate in India and abroad.
- The trainer for this course is Firoz Muhammed who has 10 years of experience in the IT industry. He is a certified Microsoft Dynamics 365 Customer Engagement Consultant and corporate trainer. He has been teaching and consultant for more than 9 years.
- He carries experience in areas of business development, consulting, application development and corporate training.
- He has worked for corporates-like MphasiS, Capgemini, Wipro and Accenture and presently working for Magnifez Technologies, an IT firm specified in Microsoft Dynamics technologies.
- He can be connected on [email protected]
- For training inquiries please mail to [email protected] or call +91 8008 048 446
- Lectures 48
- Quizzes 0
- Duration 20 Hours
- Skill level All Levels
- Language English
- Students 254
- Assessments Self
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