List of most frequently asked interview questions on Dynamics Customer Engagement (CRM) 2013 As the first release of Dynamics Customer Engagement (CRM) 2013 ( ver 6.0) comes with a lot of changes in User Interface, Dynamics Customer Engagement (CRM) 2013 Service …
Who is your Customer? Customers have different definition in different environments and in different CRM systems. In an xRM environment like Dynamics CRM customers can be any of the following: Vendors Employees Recruiters Students Patients Suppliers https://www.youtube.com/watch?v=K2PR_6wpjwQ Entities Used for …