This video lecture trying to give you an overview of the basic Dynamics Customer Engagement (CRM) terminologies. To understand Customer Engagement (CRM) concepts it is necessary to understand the basic terminologies that Dynamics Customer Engagement(CRM) uses. Also read: Intro To …
We have launched a couple of FREE courses on Dynamics 365. this course will give you a really good introduction to Dynamics 365 customer engagement ( previously Customer Engagement(CRM)). You can access it from Magnifez Dynamics 365 Academy or Magnifez …
With every release of Dynamics 365 Customer Engagement(CRM) Microsoft comes up with a new version of SDK( Software Development Kit), and for the very new version of Dynamics 365, they did the same. The SDK for Dynamics 365 normally comes …